Notes
Formal communication
can be considered as communication efforts that are “dressed up”. For example,
in a written letter, the formal communication style will demand that the layout
of the piece of written communication follow a specific format that includes
the date, header, greeting, body of the letter, close, signature lines and any
indicators of enclosures all done neatly above a company overhead or anything
else professional.
A few ways to have
formal communication are:
a)
Complaint
b)
Application Form
c)
Debate
d)
Public Speaking
e)
Interview sessions
d)
Formal letters/ emails
As
you see, all of these ways of communication are very professional in the way it
is put out and there is a reason for that. Such things as a complaint letter or
speech must be done properly to get the recipient to take you serious and know
that you are a professional with a professional way of speaking. Same thing as
the interview sessions, it’s important to speak professionally in a formal ways
to show formality and respect as how you present the information and conduct effective
communication.
Greetings
are a part of formal and informal communication as well. It gives a very good
sense of first impression to your audience. Through greetings, you are able to
show your respect towards your listeners and also respondents.
Exercises
Exercise
1
Instructions:
Get into groups of five for debate based activity to be carried out. Two groups
are given a topic, for which, one group agrees and another group is in the
opposition team.
1) Some families living
in the rural areas believe that education is not crucial for the development of
an individual. In fact, they agree to the fact that, their traditions and
cultural beliefs places much more importance than education. Do you agree with
this fact?
2) Should countries
prioritize war or peace to advance the economic growth in the country?
3) Malaysia is a
harmonious country with more than two ethnics living together. Despite the
racial integrity of the country, there are still incidents taking place to tear
the unity of our countrymen. Should these incidents be tolerable?
4) Smart devices are
being used commonly in everyday living. Is it necessary to introduce the rule
of allowing students to bring their smart gadgets to scholarly institutions
such as school?
Exercise 2
Instructions: Pick a paper
containing a topic from the Jar of Speech. Present your speech in 10 minutes.
Example topics from the Jar
of Speech
1) Something I am proud of. My
Culture, My Heritage.
2) Arranged Marriage or Love
Marriage?
3) The ability of a woman as
compared to of a man in today’s world.
4) Usage of English as our
official language.
5) Advantages of living in a
Multicultural society.
Exercise 3
Instructions: Get into a
pair. Decide on who is to be the interviewer and interviewee with your pair.
Use the following set of questions by filling in the form, to hire your next
employee. During the interview, formal behavior is encouraged.
Questions
|
Answers
|
Are
you a fun person?
|
|
What
did you like/ dislike from your previous job?
|
|
Describe
your ideal boss
|
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How
would you describe yourself?
|
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Are
you willing to work under a stressful environment?
|
|
If
you could relive your past 10 years, what would you do differently?
|
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Why
should I hire you instead of anyone around here?
|
|
If
your boss is 100% wrong about something, how would you correct him?
|
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Why
did you apply to work for us?
|
Outcome:
____________________________________
Hired: YES/NO
Hired: YES/NO
Assessment
Name:
Date: Title of Skit performed: |
Excellent
(5
Marks)
|
Moderate
(3 Marks)
|
Need
Improvement
(0
Marks)
|
Voice projection
-The
voice projected is loud and clear enough for the teacher to be able to evaluate
the students.
|
|||
Fluency
-The
pace of speaking should be at a moderate level, with smooth flow of words.
|
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Formality
-Students
exhibit formality in verbal, paralinguistic and extra linguistic.
|
|||
Organization of Ideas
-The
ideas in the speech are organized in a coordinated way.
|
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